Terms & Conditions

Last updated: Feb 24, 2025 6:30 PM

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the redeemersmallbatch.com website (the "Website") operated by Redeemer Small Batch LLC, a Texas limited liability company ("us," "we," "our"). These Terms contain important information regarding your legal rights, obligations, and limitations of our liability.

Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you may not use or access the Website.

Age Restriction

Our Website and services are intended solely for individuals who are 21 years of age or older. By accessing or using this Website, you represent and warrant that you are at least 21 years old.

If you are under 21, you are strictly prohibited from:

Accessing or using this Website,
Creating an account, or
Purchasing any products.

Any misrepresentation of age constitutes a violation of these Terms and may result in immediate termination of your account, cancellation of orders without refund, and possible referral to law enforcement where required.

Offers and Pricing

We offer goods on this Website. Prices are listed on the Website and do not include applicable taxes, shipping, or other fees.

Purchases and Payment

When you make a purchase, your payment will be processed by a third-party provider, Square Merchant Services (SquareUp). We are not responsible for the collection, use, or security of your billing information by SquareUp.

You represent and warrant that you have the legal right to use the selected payment method(s) and that the information provided is accurate and complete.

Accepted payment methods: American Express, Discover, MasterCard, Visa, Apple pay.

Cancellations

You may cancel an order prior to shipment by contacting us. A full refund will be issued.
If your order has already shipped, you may refuse the unopened package or return it. Once received, a refund will be issued less shipping costs (both ways).
We reserve the right to cancel any order at our discretion (fraud, inaccuracies, item unavailability). In such cases, you will receive a full refund.

Returns & Refunds

In-Store Purchases: Items may be returned within 14 days for a refund or exchange. Items must be unopened, in original condition, with tags and receipt.

Online Purchases: Items may be returned within 14 days of purchase for a refund or exchange. Items must be unopened and in original condition. To request a return, email hello@redeemersmallbatch.com.

Return shipping costs are the buyer’s responsibility. Ship items to:

Redeemer Small Batch LLC
1902 E 12th Street
Austin, TX 78702

Non-returnable items:

Lighters
Smokeware
Food & Beverage
Opened Products
All CBD and THC items
Plants

Shipping

We generally ship within two (2) business days, though some products may vary. Shipping costs are calculated at checkout. We are not responsible for delays beyond our control.

No Warranty on Purchases

All items are provided “as is” without any express or implied warranties, including merchantability or fitness for a particular purpose.

Remedies

Your remedies for breach of these Terms related to purchases are limited to:

Replacement, or
Rejection of the goods.
All disputes will be resolved under the “Governing Law & Dispute Resolution” section below.

Accounts

When creating an account, you represent that you are 21 years of age or older and that the information you provide is accurate and current.

We reserve the right to terminate or suspend your account at any time for inaccurate information, unauthorized use, or violation of these Terms.

You are responsible for maintaining account security and confidentiality.

Comments & Uploaded Content

By posting or submitting content, you grant Redeemer Small Batch LLC a perpetual, worldwide, royalty-free license to use and distribute such content. You are responsible for ensuring your content is legal and non-infringing.

We may remove any content at our discretion, especially if it includes harassment, offensive language, illegal activity, exploitation, spam, or intellectual property infringement.

Prohibited Uses

You may not use this Website for:

Fraudulent misrepresentation (including misrepresenting your age),
Illegal activity or solicitation,
Impersonation or misrepresentation,
Interference with Website functionality,
Uploading malicious software,
Unauthorized data scraping or monitoring, or
Any activity prohibited by federal, state, or local law.

Consequences of Violations

If you violate these Terms, we reserve the right, in our sole discretion and without prior notice, to:

Suspend or terminate your account,
Cancel orders (with or without refund),
Refuse future access to the Website,
Report your conduct to law enforcement or regulators, and/or
Pursue all available legal remedies.

No Warranty on Website

The Website is provided “as is” without any warranties, express or implied.

Availability, Errors & Inaccuracies

We make no guarantee that the Website or its content is accurate, current, or error-free. Prices, descriptions, and availability are subject to change.

Limitation of Liability

In no event shall Redeemer Small Batch LLC be liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed the total amount paid by you in the relevant transaction.

Third-Party Links

This Website may contain links to third-party sites. We are not responsible for their content, practices, or security.

Intellectual Property & DMCA

All Website content is the property of Redeemer Small Batch LLC unless otherwise noted.

If you believe your intellectual property rights are being infringed, notify us at:

Redeemer Small Batch LLC
1902 E 12th Street
Austin, TX 78702
Email: hello@redeemersmallbatch.com

Governing Law, Severability & Dispute Resolution

These Terms are governed by Texas law. Any disputes must be brought in a court of competent jurisdiction in Travis County, Texas.

No class or representative actions are permitted.

Changes to Terms

We may update these Terms at any time without notice. Continued use of the Website after changes indicates acceptance.